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Situation

When shoppers need to treat a yeast infection, Monistat is their #1 over-the-counter brand. But when it comes to actually shopping for Monistat in store? Well, that’s another story.

Insights

Yeast infections can be a source of anxiety, embarrassment, or confusion — shoppers want to get in, get something, and get out.

Solution

Using retail-specific tactical plan, we enabled shoppers to discreetly find a solution on their terms and reassured them that Monistat is still their #1 choice.

Campaign Duration

Text-for-Info: 1 month
Permanent Blades: 1 year
Digital Banner Ads: 2 months (Walmart)

Markets

National

Media

In-store Signage and Text-to-Info

Retailer

Walmart, CVS, and Walgreens

POS

In-store signage and text-for-info messaging opened up a discreet and authentic line of communication enabling shoppers to make a comfortable and confident purchase.

monistat shelf talk in-store point of sale for CVS pharmacy and Walgreens

monistat banner ad for in-store discreet pickup at Walmart

Digital Ads

Walmart banner ads connected with shoppers who needed Monistat, but might not want to walk through a mass merchant aisle to get it, informing them of a Click and Collect feature.

 

monistat mobile microsite to start curing today

Microsite

Served as a hub for the text-for-info POS providing education about the unique benefits and packaging contents of the Monistat product options.

Results

By tailoring our programming and tactics across all retailers (based on shopper-specific insights), we strengthened Monistat’s leadership in the Fem-Care category, increased sales, and facilitated a higher level of collaboration with each of their customers.

  •  

    14.8%

    sales lift at CVS

  • Over

    2,000

    texts in 4 weeks at CVS, equaling 2,000 less walkaways

  •  

    70%

    new shoppers to the category at Walmart


 

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